Privacy Policy & Cookie Notice

1. Information We Collect

Different interactions with ThePrintTee may require different types of information. For example, browsing our artwork does not require the same details as placing an order or requesting shipping assistance. Depending on your activities, we may collect the following categories of data.

Personal & Contact Information

When you make a purchase, submit an inquiry, or communicate with customer support, we may collect your name, email address, telephone number, billing address, and shipping address.

Order & Transaction Information

To fulfill an art print purchase, we may process details such as selected artwork, product options, quantities, order totals, transaction references, payment status, shipping preferences, and order history.

This information helps us identify the prints you ordered, coordinate fulfillment, and respond to questions about delivery, returns, or refunds.

Account Information

If customer accounts are available and you choose to register, we may maintain account-related details such as your email address, securely processed authentication information, saved addresses, preferences, and purchase history.

Website & Technical Information

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device characteristics, operating system, referring pages, and interactions with website features.

This information can help us understand website performance, diagnose technical problems, and protect our online store against suspicious activity.

Communication Preferences

If you subscribe to updates or contact our team, we may maintain relevant correspondence, newsletter preferences, subscription status, and customer service records.

2. How We Collect Your Information

Information may reach ThePrintTee through your direct interactions with our store, through routine website operations, or through service providers involved in processing your requests.

Common collection points include:

• Completing checkout and purchasing art prints from our collections.
• Creating or managing a customer account, where this feature is available.
• Sending questions about artwork, product details, shipping, or existing orders.
• Requesting returns, refunds, or other post-purchase assistance.
• Subscribing to emails about new artwork and store updates.
• Browsing pages that use cookies, website analytics, and related technologies.

We encourage customers to provide accurate contact and shipping information so their orders and support requests can be handled effectively.

3. How We Use Your Information

We use personal information for purposes related to operating our art print store, completing customer transactions, improving shopping experiences, and meeting applicable legal obligations.

Order Processing & Fulfillment

Customer and order information allows us to confirm purchases, coordinate payment processing, arrange printing or fulfillment when applicable, prepare shipments, and provide order-related updates.

Customer Support

We may use contact details and order records to answer questions about artwork, product selections, delivery concerns, damaged items, returns, refunds, and other customer service matters.

Website Improvement

Technical and usage data may help us identify navigation difficulties, improve product browsing, optimize website performance, and understand how visitors interact with our art collections.

Security & Fraud Prevention

Certain information may be used to identify potentially unauthorized activity, investigate suspicious transactions, protect customer accounts, and help maintain a secure shopping environment.

Store Communications

We may use your contact information to send necessary communications regarding purchases, shipping, account activity, or customer support requests.

Promotional communications, such as announcements about new abstract, figurative, or still life prints, are handled separately from essential order communications and are subject to applicable marketing rules and preferences.

Legal & Administrative Purposes

Some information may need to be processed to maintain business records, comply with applicable legal requirements, resolve disputes, or respond to lawful requests.

4. Payment Processing & Security

Protecting payment-related information is an important part of responsible online commerce. Payments made through ThePrintTee may be processed by third-party payment service providers.

These providers may collect and process the payment information required to authorize and complete transactions in accordance with their own security practices and privacy policies.

We use appropriate technical and organizational safeguards intended to reduce the risk of unauthorized access, alteration, or disclosure of information handled through our website.

No internet transmission or electronic storage system can be guaranteed completely secure. Customers should also take reasonable precautions to protect their account credentials and devices.

5. Cookies & Tracking Technologies

Cookies are small data files that websites may store on your browser or device. They can help an online store remember important information, maintain basic functionality, and understand how visitors use its pages.

Depending on the technologies enabled on our website, ThePrintTee may use several categories of cookies.

Essential Cookies

Essential cookies support basic shopping functionality, such as maintaining sessions, remembering items in a shopping cart, and supporting secure checkout processes.

Preference Cookies

Preference cookies may remember selected website settings or previous choices to make future visits more convenient.

Analytics Cookies

Analytics technologies may provide information about how visitors discover our website, which pages receive attention, and where technical improvements may be helpful.

Advertising & Marketing Cookies

If advertising technologies are enabled, related cookies or tracking tools may be used to measure campaign performance, understand interactions with advertisements, or support relevant promotional content.

The specific cookies in use may change as website features and third-party services are updated.

6. Managing Your Cookie Preferences

You can manage or restrict many cookies through your browser's privacy settings. Most browsers provide controls for reviewing stored cookies, deleting browsing data, or blocking certain categories of cookies.

Please note that restricting essential cookies may interfere with parts of the shopping experience, including saved carts, account sessions, or checkout functionality.

Where a cookie preference management tool is provided on our website, you can use it to review or update available consent choices. Browser settings may also offer additional controls.

For assistance with privacy settings or questions about tracking technologies, contact support@theprinttee.com .

7. Third-Party Services & Information Sharing

Operating an online art print store may involve outside service providers responsible for specific technical, transactional, or logistical functions. We may share information with these providers when reasonably necessary for the services they perform.

Depending on our operational arrangements, service provider categories may include:

• Payment processors: Handling payment authorization, transactions, and related payment services.
• Printing and fulfillment partners: Preparing purchased artwork and coordinating order fulfillment.
• Shipping and delivery providers: Receiving the details needed to transport orders to their destinations.
• Website hosting and technical providers: Supporting website infrastructure, performance, maintenance, and security.
• Analytics and marketing providers: Supporting website measurement and permitted promotional activities.
• Customer communication services: Assisting with transactional email delivery and customer correspondence.

Information shared with a service provider should be appropriate to the purpose of the service. Third-party providers may also maintain their own privacy policies governing information they process.

We may also disclose information where legally required, in response to valid legal processes, or when reasonably necessary to protect rights, property, or safety.

8. Data Protection & Retention

We aim to retain personal information only for periods reasonably necessary to carry out the purposes described in this policy. Different information categories may require different retention periods.

For example, transaction records may need to be maintained for accounting, tax, dispute resolution, fraud prevention, or other legal purposes. Customer support correspondence may be retained to help address ongoing inquiries and maintain service records.

When information is no longer reasonably needed, appropriate steps may be taken to delete, anonymize, or securely manage it, subject to applicable requirements and operational limitations.

9. Your Privacy Rights & Choices

Depending on your state or country of residence and the privacy laws applicable to our business, you may have certain rights concerning your personal information.

These rights may include:

• Requesting access to personal information held about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of eligible personal information, subject to legal exceptions.
• Requesting information about certain uses or disclosures of personal data.
• Opting out of certain advertising, data sharing, or other processing activities where applicable law provides that choice.
• Withdrawing consent from processing activities that rely on your consent, where applicable.

Some rights are subject to exceptions, verification requirements, or conditions established by law. We may need to confirm your identity before fulfilling certain requests to help prevent unauthorized access to your information.

To submit a privacy request, email support@theprinttee.com with the subject line "Privacy Request" and describe the assistance you need.

We will review requests in accordance with applicable legal obligations. If a request cannot be fully accommodated, we may explain the relevant limitations.

10. Marketing Communications

If you choose to subscribe to ThePrintTee marketing communications, you may receive information about new art print arrivals, decorating inspiration, featured collections, and occasional promotional announcements.

Our marketing content may feature subjects related to abstract art, figurative compositions, still life prints, interior styling, and creative ways to display wall art.

You may unsubscribe from promotional emails using the unsubscribe instructions included in applicable messages or by contacting our customer support team.

Opting out of marketing does not prevent us from sending necessary transactional messages related to existing purchases or service requests.

11. Children's Privacy

ThePrintTee is an online art print store intended for individuals who are legally permitted to make purchases or use online shopping services.

Our website is not directed toward children under the age of 13, and we do not knowingly seek to collect their personal information.

If a parent or guardian believes that a child has provided personal information through our website, they may contact us to request a review and appropriate action.

12. Updates to This Privacy Policy

Our privacy practices may evolve as ThePrintTee introduces new website features, adjusts operational processes, or responds to legal requirements.

When this policy is updated, the revised version will be published on this page, along with an updated revision date. Material changes may also be communicated through additional notices when required by applicable law.

We encourage customers to review this page periodically to stay informed about the handling of personal information.

13. Contact Information

If you have questions about this Privacy Policy, want assistance with cookie preferences, or need to submit a privacy-related request, please contact ThePrintTee using the information below.

We appreciate the trust you place in ThePrintTee when exploring and purchasing artwork for your home. Clear communication, responsible handling of customer information, and accessible support are important parts of the shopping experience we aim to provide.